The Little Surgery

The Out-of-Hours Service

What is this? | How does is work? | What happens? | Where are the Centres?

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What is this Service?

The Out-of-Hours emergency service provides assessment, advice and treatment for urgent medical conditions during the time when the Surgery is closed.

Telephone 08450 450 281

The service is run by Lincolnshire Primary Care Trust and operates at the following times:

• Evenings, from 6:30pm
• All night until 8:00 am the next day
• Weekends, from 6:30pm Friday until 8:00am Monday
• Bank holidays, all day until 8:00am the next working day

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How does it work?

When you ring the service, you will speak to a call handler, based at the Ambulance call centre. The call handler will take your name and address and will ask you a few questions about your medical condition. If you are seriously ill, the call handler may send an emergency ambulance out. Otherwise, your details are noted and passed to one of the specialist nurses or doctors.

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What happens next?

A nurse or doctor will call you back and will talk with you in order to assess your problem.

• Advice: if all you need is some advice, this will be dealt with on the telephone.
• Consultations at the Emergency Care Centre: a face to face consultation may be offered at one of the Centres where there is a range of equipment availabe and a stock of emergency drugs.
• Home visits: are available if you are too ill to attend the Centre or if you are normally housebound.

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Where are the Emergency Care Centres?

The Stamford Centre: is based at Stamford Hospital and is open until 11:00pm at night. There is a doctor on duty every evening and a number of doctors and nurses are available at weekends.

The Grantham Centre is based at Grantham Hospital and is open all night.

The Centres are run on an appointment basis. They do not provide A&E facilities and cannot deal with minor injuries. Please telephone first and discuss your problem.

Telephone 08450 450 281